There are a few courses available that are necessary to build a successful career. In today’s age of competition, getting trained in additional topics along with academic education is important. It makes one a more attractive choice for any company. The likelihood of getting hired by a company increases by a lot if one has training in courses that provide extra knowledge about their particular field. ITIL foundation training is one such course that is very necessary for anyone looking for a job in the IT industry.
What is ITIL?
ITIL or Information Technology Infrastructure Library is a library that is filled with frameworks containing some of the best practices for delivering services regarding Information Technology. ITIL has been revised several times throughout history and has a total of five books. Each of these books covers many different stages and processes of the lifestyle of IT services.
ITIL basically defines a model for service lifestyle prescribing a few specific activities during the development, design, delivery, and support of IT services. IT services can be defined as any service or activity that can provide business value to the end-users of the company. These end-users might include customers as well as external and internal stakeholders. ITIL’s approach towards the management of IT services is systematic which can help with strengthening customer relations, risk management for businesses, establish practices that are cost-effective, and build an IT environment that is stable while also allowing for growth, change, and scale.
The Different Versions
The newest version was released in 2019 which is called the ITIL 4. The biggest changes were made in this version since 2007 and it was a major overhaul to the entire framework. This version maintains the focus on integrating the IT department into the business, automating processes, and improving service management. Yet, there have been updates in the framework so that it can be more accommodating and can answer to modern technology. This new version of the framework is more agile, flexible, and collaborative since IT has grown considerably since its last update and has been incorporated in many businesses all over the world.
ITIL Certification
ITIL training and certification is very important for IT management as it delivers services to customers in a systematic and organized way. There are mainly five different certification levels that are offered by ITIL. They are foundation, practitioner, intermediate, expert, master. ITIL foundation certificate covers all the basics of ITIL. It is the first stage and this is a good place for beginners to start learning ITIL. A good thing about ITIL training is that there are no prerequisites for having ITIL training. If anyone is interested in the subject matter or want to work in the IT sector, they can easily get ITIL training. Training classes are available which might be in-person or online. After this training course, one can sit for the Foundation exam. The Foundation exam lasts for an hour and consists of 40 multiple-choice questions. To pass this exam, one needs to score 65 percent or answer 26 correct answers.